Shipping Information
Getting your creatures home safely
Shipping Timeline
Ready-Made Items
Ships within 3 business days
Items marked as "In Stock" on our website are ready to ship! We'll carefully package your creature and send it on its way via Canada Post Expedited Parcel or Purolator.
Made-to-Order Items
Ships within 7 days
Most of our creatures are lovingly made to order. We'll begin crafting your companion as soon as you place your order and ship within 7 days.
Shipping Partners
Canada Post Expedited Parcel
- Our primary shipping method
- Tracking included
- 2-7 business days delivery within Canada
- Signature may be required
Purolator
- Available for express shipping
- 1-3 business days delivery
- Full tracking and insurance
- Ideal for time-sensitive orders
Shipping Rates
| Destination | Standard Shipping | Express Shipping |
|---|---|---|
| Prince Edward Island | $12 | $18 |
| Maritime Provinces | $16 | $24 |
| Ontario & Quebec | $21 | $30 |
| Rest of Canada | $23 | $38 |
* Shipping rates are estimates and may vary based on package size and weight
Special Packaging
Every Comfort Creature is:
- Carefully wrapped in tissue paper
- Placed in a protective poly mailer or box
- Includes a care instruction card
- Gift wrapping available for $10 extra
Note: During peak seasons (Christmas, Easter), please allow an extra 5-7 days for processing.
Questions About Shipping?
We're here to help ensure your creature arrives safely